How do I request help with PJN Mobile?

Modified on Tue, 13 Oct at 3:05 PM

Help Is Always a Free Call Away 

Emergency & support numbers you can call for R0, anytime


1.  Overview — Help That Never Costs a Cent

Life doesn't wait for payday, and neither do emergencies. That's why every PJN Mobile customer can call the police, an ambulance, Childline and our own care team for free. No airtime. No bundle. No catch. 


Low balance? Zero balance? It doesn't matter. With PJN Mobile, you and the people you love can always reach help when it counts.



2.  Emergency Help — Always Free

When every second counts, the last thing you need to worry about is airtime. Save these numbers in your phone today. Calling them costs you nothing.



3.  We're Here for You — Free

Need help with your account, your balance or your voicemail? Reach us without spending a cent.



4. Every Free Number at a Glance

Here's the complete list of numbers you can call free from your PJN Mobile SIM, exactly as set up on our network.



5.  Good to Know



Troubleshooting


If a call to one of these numbers does not connect, check that you have network signal and try again. If you were charged for a call to any number on this list, contact PJN Mobile support at support@pjnmobile.co.za with the date and time of the call, and we'll investigate and refund any incorrect charge.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article